Privacy policy

Last Updated: November 3, 2026

At KlambyShop, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, browse our products, or make a purchase.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

When you visit or shop on our website, we may collect the following types of information:

Personal Information

  • Name

  • Billing and shipping addresses

  • Email address

  • Phone number

  • Order details and purchase history

  • Information you provide when contacting customer service

Payment Information

Payments are processed through secure third-party payment providers. We do not directly store complete payment card numbers or security codes on our servers. Payment providers may collect and process payment information according to their own privacy policies.

Automatically Collected Information

When you browse our website, certain technical information may be collected automatically, including:

  • IP address

  • Browser type and device information

  • Operating system

  • Pages visited and browsing activity

  • Referring website or source

  • Website usage and interaction data

2. How We Use Your Information

We may use the information we collect to:

  • Process, confirm, and fulfill your orders.

  • Arrange shipping and provide delivery updates.

  • Respond to questions, requests, and customer service inquiries.

  • Process returns, refunds, and order cancellations.

  • Improve our website, products, and shopping experience.

  • Send order confirmations and important service notifications.

  • Provide promotional communications where permitted by law and subject to your preferences.

  • Detect and prevent fraud, unauthorized transactions, and security issues.

  • Comply with applicable legal and regulatory requirements.

3. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve functionality and understand how visitors interact with our store.

These technologies may help us:

  • Remember shopping cart contents and website preferences.

  • Maintain website functionality.

  • Understand website traffic and visitor behavior.

  • Improve website performance and user experience.

  • Support advertising and marketing activities where applicable.

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect some website features.

For additional information, please refer to our Cookie Policy.

4. How We Share Your Information

We do not sell your personal information in exchange for money. However, we may share certain information with trusted third parties when necessary to operate our business and provide our services.

These parties may include:

  • Payment Providers: To securely process transactions.

  • Shipping and Delivery Companies: To fulfill and deliver your orders.

  • E-commerce and Website Service Providers: To operate and maintain our online store.

  • Analytics and Marketing Providers: To understand website activity and support marketing services where permitted.

  • Legal and Regulatory Authorities: When disclosure is required by law or necessary to protect our rights and interests.

Third-party service providers are expected to handle personal information in accordance with their applicable privacy and security obligations.

5. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of internet transmission or electronic storage is completely secure. While we work to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy, including order processing, customer service, legal compliance, accounting, and dispute resolution.

When information is no longer needed, we take reasonable steps to delete, anonymize, or securely dispose of it, where appropriate.

7. Your Privacy Rights

Depending on your state of residence and applicable privacy laws, you may have certain rights regarding your personal information, which may include:

  • Requesting access to personal information we hold about you.

  • Requesting correction of inaccurate information.

  • Requesting deletion of certain personal information.

  • Opting out of certain targeted advertising or personal information sharing activities where applicable.

  • Opting out of promotional emails by using the unsubscribe link.

  • Requesting information about how your personal data is collected and used.

To submit a privacy-related request, please contact us using the details provided below. We may need to verify your identity before processing certain requests.

8. Third-Party Websites

Our website may contain links to third-party websites or services. These external websites operate independently and may have their own privacy policies and practices.

KlambyShop is not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies before providing personal information.

9. Children's Privacy

Our website is intended for a general audience and is not directed toward children under the age of 13.

We do not knowingly collect personal information directly from children under 13. If we become aware that such information has been collected without appropriate authorization, we will take reasonable steps to delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business operations, website features, or applicable legal requirements.

Any updates will be posted on this page with a revised Last Updated date. We encourage you to review this policy periodically.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

Store Name: KlambyShop
Email: info@klambyshop.com
Phone: +1 (602) 308-9011
Address: 2811 N Whiting Cir, Hillcrest Estates, Mesa, AZ 85213-1559, United States
Business Hours: Monday–Friday, 9:00 AM–5:00 PM (MST)

Thank you for trusting KlambyShop. We value your privacy and are committed to handling your personal information responsibly.